Global Certificate Course in Emotional Intelligence Communication Skills for Healthcare Teams
-- viewing nowThe Global Certificate Course in Emotional Intelligence Communication Skills for Healthcare Teams is a comprehensive program designed to enhance the emotional intelligence and communication abilities of healthcare professionals. This course is crucial in today's healthcare industry, where effective communication and empathy are vital for providing quality patient care and fostering a positive work environment.
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Course Details
• Understanding Emotional Intelligence (EI) in Healthcare Communication
• Importance of EI in Healthcare Settings
• Key Components of Emotional Intelligence: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills
• Effective Listening and EI
• Nonverbal Communication and Emotional Intelligence
• Building Trust and Rapport through Emotional Intelligence
• Conflict Resolution and EI for Healthcare Teams
• Cross-Cultural Communication and Emotional Intelligence
• EI for Leadership and Team Management in Healthcare
• Assessing and Improving Emotional Intelligence for Healthcare Professionals
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